Terms of service

Terms of Service

Effective Date: August 2026

Welcome to Liliaure. These Terms of Service ("Terms") govern your access to and use of liliaure.com (the "Website") and the purchase of products from Liliaure ("we", "our", or "us").

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using our Website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images and pricing are accurate.

As our jewellery is photographed under professional lighting and viewed on different devices, slight variations in colour, size or appearance may occur.

Product availability is subject to change without notice.

3. Pricing

All prices displayed on our Website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes will be included or displayed at checkout where required by law.

4. Orders

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

Acceptance of your order occurs only when we dispatch your products.

We reserve the right to refuse or cancel any order, including where:

  • Payment cannot be authorised.

  • Products are unavailable.

  • Pricing or product information contains an error.

  • We reasonably suspect fraudulent or unlawful activity.

If your order is cancelled after payment has been received, a full refund will be issued.

5. Payment

We accept the payment methods displayed during checkout.

Payments are processed securely by trusted third-party payment providers. Liliaure does not store your complete payment card information.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for details regarding order processing, delivery estimates and international shipping.

7. Returns and Refunds

Our Return & Refund Policy explains the conditions under which products may be returned or refunded.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

9. Intellectual Property

All content on this Website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Photographs

  • Graphics

  • Text

  • Videos

  • Website design

is owned by or licensed to Liliaure and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or use any content without our prior written permission.

10. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with the operation or security of the Website.

  • Upload harmful software or malicious code.

  • Infringe the rights of others.

11. Promotions and Discount Codes

From time to time, we may offer promotional codes or discounts.

Unless otherwise stated:

  • Discount codes cannot be exchanged for cash.

  • Only one promotional code may be used per order.

  • Promotions cannot be applied to previous purchases.

  • We reserve the right to modify or withdraw promotions at any time.

12. Limitation of Liability

To the maximum extent permitted by law, Liliaure will not be liable for any indirect, incidental, special or consequential loss arising from your use of the Website or purchase of our products.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot be excluded under applicable law, including Australian Consumer Law.

13. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

14. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

Liliaure is not responsible for the content, security or privacy practices of third-party websites.

15. Website Availability

We aim to keep our Website available at all times but do not guarantee uninterrupted or error-free access.

We may suspend or modify the Website for maintenance, updates or operational reasons without prior notice.

16. Governing Law

These Terms are governed by the laws of South Australia, Australia.

Any disputes arising from these Terms or your use of the Website will be subject to the jurisdiction of the courts of South Australia.

17. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective when published on this page. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Liliaure

Email: support@liliaure.com

Website: https://liliaure.com